Give a reason for your return when you fill out the return request form including the item and order number 3. We guarantee your complete satisfaction for 45 days after your order is delivered. Many retailers these days will respond quickly to messages you send them via social media. Please mark the reason for export as "Return" when sending us a product. Anyways, it's no longer the place to go for pedals, for me. zZounds ships from three warehouses across the continental United States Certain items must be exchanged directly through the manufacturer if they are found to be defective. ZZounds makes returns super easy Buy it, try sistemmas, like it, or return livgo to us for a full refund. Aardvark Direct Pro Q It assurment more than other brands do not offer direct competitor like her I used to buy a bunch of stuff from them back in the day, but not so much anymore due to inconsistent service. The overall rating of the company is 2.9 and consumers are mostly neutral.. ), Please take a second to answer this optional question…, If the product you are returning was purchased on our Play as you Pay® installment plan, please review. (Please be as specific as possible; use a comma to separate multiple items. If you call our customer service department for assistance, this number makes it easier Their "Blowouts" page has items that have been discounted by 40%. You will receive a return authorization number, instructions for sending your product back, and an address for the return. I've done payment plans through zZounds and American Music Supply quite a few times, and will do so again. All instrument parts cannot be returned once opened due to the possibility that they have been used. Kel Assouf return with a forward-thinking take on the classic Tuareg sound, spinning webs of synth around barbed-wire guitars. Analog and digital recording gear (e.g. You can also contact zZounds through their social media pages. New, Used, Resealed, Blemished or B-Stock -- regardless of the product condition described on our site, if you are not 100% satisfied with your purchase, you may return it (though exceptions apply for some products). zZounds.com activity. If the return is needed as a result of a damaged or defective product, or from our mistake, we will pay the shipping charges -- both to have your item sent back to us, and to send you a replacement item. 45-day return policy When procedures are followed, zZounds will fully refund, replace, or exchange almost any product for any reason within 45 days of purchase, usually with free shipping. Ordering Free Catalog Gift Cards Bonus Bucks Payment Options Shipping And Delivery Times Used Gear Marketplace. The Return Policy. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. ADATs, hard disk recorders, etc) or CD duplicators that show wear or significant usage time may be refused or result in a restocking fee. I take great pride in all my instruments to prevent any damage. Blank media cannot be returned once opened due to the possibility they have been used. A guarantee so solid, you never have to worry about price when shopping at zZounds. When procedures are followed, there are no restocking fees. As musicians, we understand that having a reliable return policy is integral to a good purchasing experience. for us to answer any questions you have about products, services or purchases. Purchases made after Dec. 15 still qualify for our standard 45-day return policy. ", "Till this new policy change is reversed and they get rid … When procedures are followed, there are no restocking fees. This includes cassettes, open reel tape, ADAT, DAT, CD, DVD, removable memory cards, and hard drives. Total Savings: $9,266.01. You can get your product exchanged or returned without incurring any … I contacted zZounds they emailed a return label along with an RN number. Guitar Center Return Policy. The sound of this amazing little box is just great. Average Order Value: $233.28. Please remember: you can return a product for any reason. For all others, a convenient flat-rate shipping amount is available. In most cases, you won’t be charged a restocking fee for doing so. Read real customer ratings and reviews or write your own. What is the zZounds Return Policy? I have been a DJ for nearly 40 years and when I moved cross country after retiring from my DJ work and decided I missed it and wanted to rebuild, Zzounds helped me do that. ... Return Policy. Extended return policy is 45 days or Jan. 31, 2021—whichever comes later. Downloadable products, such as sheet music and sample libraries, cannot be returned. ... Return Policy FAQ . Often we issue a factory-fresh product in advance (pending an approval) to get you playing music as soon as possible -- because we're musicians too. By Phone The refund does not include interest paid on the loan. Packaging includes all inner and outer packaging, complete with the original barcode affixed. Coupons used: 598. As our warehouses continue to … (Learn more about restocking fees.). Average Savings: $15.50. For customers in Canadian and U.S. territories, please note that the exchange rate at the time of your order may vary from the date of refund. Typically we respond to your return request within 1-3 business days, often sooner! Zzounds Music was first mentioned on PissedConsumer on Feb 15, 2017 and since then this brand received 7 reviews.. Zzounds Music ranks 10 of 204 in Music stores category. This could result in a higher or lower refund amount than you were originally charged. We allow you to return almost any product for any reason. Payment & Returns About This Listing This neck-through ESP E-II M-II is loaded with dual EMG 81 pickups and a Floyd Rose locking tremolo for high gain, rock-solid shredding that stays in tune. Services Guitar Workshop Music Store Events & Workshops Piano Showroom Music Lessons Recording Studio. Or, if your order has already shipped, you may return it unopened and unused within three days of delivery without cost or obligation by contacting zZounds Customer Service at 800-493-3945. Larger items and items that we ship directly from our vendors can be subject to a minimum 30% restocking fee. Join Them Now. Get extra discount with Zzounds 20% Off Coupon December. You may be able to find additional information about zZounds's returns & exchanges policies on their customer service page here.You can also visit their homepage to see if zZounds has posted any updated information about their returns & exchanges policies. Customs & Revenue/CBSA Casual Refund Centre office. FREE shipping is available on select orders. It is a nightmare. For Canadian and U.S. territories customers, please note that if you request an exchange, we require the original item to be received and processed in our warehouse before shipping a replacement. Being honest about the reason will just help us process your exchange, replacement, or refund more quickly. For information about your order, zZounds coupons or other matters, contact customer service by phone at 1-800-996-8637 or send an email to service@zzounds.com. This includes tubes, strings, pickups, raw frame speakers, drum heads, drumsticks, cymbals, cowbells, and harmonicas. To exchange an item purchased using PayPal, simply return the original item to us, and we will issue your refund. We are only able to facilitate exchanges for the same item(s) for orders placed with Affirm as the payment method. When your return has been processed, we will send a confirmation to the email address on file with your original order. for us to answer any questions you have about products, services or purchases. If Avid determines that the product is defective, contact our returns department. We guarantee your complete satisfaction for 45 days after your order is delivered. Disposable products cannot be returned once opened. zZounds Music consumer reviews, complaints, customer service. I have personally referred at least 10 people that I know have spent over $1000 each on purchased via Zzounds. Share your voice on ResellerRatings.com When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. Wear and tear refers to any damage that was not present when you received your merchandise -- rack mounting damage, scratches, dents, etc. A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If a product is found to be defective, you must contact Avid customer support at 650-731-6100 to obtain a case number. Recent recommendations regarding this business are as follows: "Just go to amazon! If you return a product for any reason in exchange for a different product, we pay the shipping charges on the product we ship to you in exchange for the product you return, but you are responsible for the return shipping on the product you send back, and we do not credit any original shipping charges toward the exchange. Not sure if they changed owners or not? We have 2 zZounds.com Coupons as of May 2020. If you need to return something then don't expect your money back any time soon, if at all Founded in 1996, zZounds has been helping musicians get the gear they need online nearly since the dawn of the internet. All layaways require a minimum deposit of 25% of the purchase price. Exceptions to Our Return Policy Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with zZounds Music shrinkwrap and barcode still affixed). What are the exceptions to zZounds' return policy? ZZounds Free Shipping Policy. You can call Zzounds Music at (844) 432-7449 toll free number, write an email, fill out a contact form on their website www.zzounds.com, or write a letter to Zzounds Music, LLC, 8 Thornton Rd, Oakland, New Jersey, 07436, United States. For details on how we handle returns for items purchased with the Play As You Pay® Installment Payment Plan, please see the Terms and Conditions. We can only accept items that are returned without signs of wear and tear and with all of the original contents and packaging. Customs fees and duties are not the responsibility of zZounds. Copyrighted materials cannot be returned once opened due to copyright law. Request Return Authorization on an order or item you have received. If the product is being returned because you do not like it, we refund the full purchase price of the product, but you are responsible for return shipping cost; we do not credit the original shipping charges paid at the time of order. However, unless the item is defective or damaged, you will be responsible for the return shipping costs. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. This includes all guitar, amplifier, and turntable parts. We allow you to return almost any product for any reason. Unfortunately, everything everyone on this review board says about Zzounds return policy is true. zZounds.com. It's great to be able to get new gear when you don't have a lot of disposable income. The return or exchange policy of zZounds is perhaps the easiest one. Join 1 million+ happy customers. Any defective merchandise must be dealt with directly through Native Instruments. Once the warehouse receives the returned merchandise, a refund is typically processed within 2-4 business days (Monday through Friday). The Free Shipping Sitewide and Save up to 60% on zZounds Big Deals are ending soon! If there are any questions as to whether an item is included in the list of exceptions before you buy, please contact us. Avid products that include Pro Tools software cannot be returned once the manufacturer's seal has been broken. Contact Zzounds Music customer service. These conditions apply to all returns regardless of the reason for the return. Any defective or damaged product … Rarely. If you are not satisfied with your order from zZounds, you can get a refund for your item if it is returned in new condition with the original packaging within 45 days of delivery. For refunds, Affirm will credit any loan payments the customer has made, up to the refund amount, to the original form of payment within 3 to 10 business days of the refund. A temporary customer reference number is assigned to each customer only while they are shopping on ZZounds Return Policy. There is a 30 day return policy which means that you can get an exchange or a refund depending on whether the company deems the return valid. Due to system limitations, we are unable to facilitate exchanges for items purchased using PayPal. You can contact zZounds via their customer service contact page. This includes books, videotapes, DVDs, sample libraries, style disks, sound expansion boards, and software (which may also include software bundled with hardware). We normally issue a factory-fresh product (pending return shipment confirmation using our prepaid return label) to get you playing music as soon as possible. It is a card you buy for work and stay on XP. zZounds.com. zZounds is Shipping from all 4 of our warehouses 7 days a week and we're still offering Free 2-Day shipping to our customers for a great amount of our inventory. If you would like a refund of your original customs fees, please contact your local, Provide proof that the order was returned to zZounds, You will be issued a refund by the Canada Customs & Revenue/CBSA Casual Refund Centre. Returns must be shipped within 45 days of delivery. If you call our customer service department for assistance, this number makes it easier Follow the instructions sent to you with your authorization number Check specific details on your item’s return policy especially if you purchased it with a Zzounds coupon code. Once we receive your request, we will email you an authorization number, instructions for sending your product back, and a mailing address. Items not returned in the condition described here may be subject to restocking fees (minimum 10% of the purchase price, as determined by our cost of replacing the missing items including a processing fee for this labor-intensive process) or refusal of the return. Have questions? Processing time may vary depending on daily return volume. You won't get your money back for weeks. About Slickdeals Slickdeals is the leading crowdsourced shopping platform: 405 reviews for zZounds, rated 1.15 stars. These exceptions are at the sole discretion of zZounds Music and its returns department. However, we reserve the right to limit return privileges to those who take advantage of our policy with excessive or dubious returns. Extended layaway policy is 30 days or Thursday, Dec. 24, 2020—whichever comes later. About zZounds Since 1996, zZounds has been making it easy for musicians to get the gear they need. Most orders around $49.00 will get free ground shipping. To return your zZounds is very easy, if you are unhappy with any of the products then you can return it back or get it exchanged within 45 days From the date of delivery while using zZounds returns. Please fill out the form below. Link to return policy. Native Instruments products cannot be returned once the manufacturer's seal has been broken. Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with shrinkwrap and barcode still affixed). Current Offers: 2. This includes cleaning supplies and care products. No hidden charges or hassles on returns. This includes shirts, hats, and gloves. I have a single PIV 1. These items can only be returned to us if they are unopened. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases. A temporary customer reference number is assigned to each customer only while they are shopping on Buy the product and if you don’t like it or find some technical problem in it, you can simply return the same within 45 days of purchase. A restocking fee will be charged for any defective item that is returned in damaged condition. All standard return policies apply, except where noted below under "Return Policy Exceptions." Let's face it, lots of folks live pay to paycheck and don't have $800-plus to blow on a new amp if theirs goes out and they've got a gig coming up. Zzounds was my preferred market for buying all Pro Gear. This fee may apply if you refuse delivery or as a result of delivery exceptions, as well as from a typical return. All clothing cannot be returned once opened. If the item you bought within the last 45 days lowers in price, zZounds will reimburse the difference according to their price adjustment policy. In the case of an outright return for refund, we refund the full purchase price of the product, but you are responsible for return shipping on the product you are returning and we do not refund the original shipping charges or application fee for the Play as you Pay® installment plan. This includes wind instruments, mouthpieces, guitar talk boxes, earplugs, and in-ear earphones. With our easy monthly payment plans, you can get the music gear you need today -- and split the cost into monthly installments on your existing credit card. Please call us at 800-zZounds (800-996-8637) and mention priority code 1T4M-FD54. Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with shrinkwrap and barcode still affixed). Our return policy is very generous, but these exceptions are necessary; please consider them in making your purchase. While some exclusions may apply, you have 45 days to return an item to zZounds … If a product is found to be defective, you must contact Native Instruments customer support at 866-556-6487 for service. These decisions are at the sole discretion of the returns department. Contents consists of any included parts and accessories, as well as the warranty card and manual without user's notes or markings. Visitors: 72,329. You certainly won't regret buying pass taking advantage of this incredible offer: 'Save as much as 74% OFF Off w/ zZounds Coupon December 2020' in zZounds, you can buy something that is … If the return results from the receipt of a damaged or defective product, or from our mistake, we will pay the shipping charges - both to have your item sent back to us, and to send you a replacement item. We will respond to your request swiftly. Get free shipping on instruments and musical equipment, easy zero-interest payment plans, and top-rated service at zZounds! What’s the zZounds return policy on purchases? If you know you'll only be happy if a product is cosmetically perfect, or untouched by another human, then you shouldn't order B-Stock, Blemished, or Resealed merchandise. Based on our research, it appears that zZounds may not offer free returns & exchanges at the current time. Today's zZounds … For your shopping, zZounds can do what we can. A return authorization number is required to return a product. zZounds provides a 45-day, no-hassle return policy in case you aren’t satisfied. If the items you order from Zzounds arrive in good working order then hooray for you! Personal use items that are used in your mouth or in your ear cannot be returned once opened due to health laws. You may then purchase the replacement item via a new order. Customer Service Free Shipping Policy Order status Return Policy Sales And Use Tax Policy FAQ Contact Us. Is just great apply to all returns regardless of the company is 2.9 and consumers are neutral... Return with a forward-thinking take on the loan fee may apply if you refuse delivery or a! That we ship directly from our vendors can be subject to a purchasing. Returned merchandise, a convenient flat-rate shipping amount is available buying all Pro.. In all my instruments to prevent any damage items that are returned without signs wear... 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