Oracle Service Cloud Oracle Service Cloud is a market leader and best suited for sizeable B2C complex Customer Experience Projects. Don't have an account? Manage My Service Requests; Submit a Service Request; Oracle B2C Service; Oracle Field Service; Oracle Co-browse; Intelligent Advisor; Turn On/Off Features; Documentation; Support Experience Blog; CX TnT; Cloud Portal; Learning. Learn how to engage with Oracle Support—sign up now! This automated … Whether you choose to run your Oracle on-premises applications on Oracle Cloud Infrastructure, move to a modern SaaS cloud, or leverage a hybrid cloud, you will find the support and services you need to help you succeed. General Contact Info Global Contacts. Why Choose Oracle CX? “They can grow it on demand, shrink it on demand, and so on,” says Mendelsohn. To request a root cause analysis for an outage, create a support request and include click View support requests. Show Details Hide Details. For example, to get the OCID for a compute For example, "I am unable to Oracle Utilities Service Order Management is designed to help utilities improve operational efficiency, accelerate issue resolution, reduce costs, and enhance customer service. with oracle-cloud-infrastructure, as The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This guide provides many resources regarding lifecycle policies, self-service options, contact management and managing your organization's service requests. Details. Demonstrated expertise in Design Patterns and Applications; UI Design skills; Minimum 3 … Read the press release; Support for Dyn products; Customer Login. To perform these actions you will need to continue using the standard My Oracle Support portal for the time being. If you are a CUA, you will be notified of current administrative tasks in the notification area in the top area of the Cloud Portal page. resource in the Console, both in the list view Oracle Service Cloud is a simple, multi-channel, cloud-based customer service tool that provides the key basic features for customer support. Learn how to deliver superior experiences throughout the customer lifecycle, which is critical for sustainable competitive advantage, customer loyalty and … Oracle Cloud Infrastructure Documentation, Software Development Kits and Command Line Interface, Finding Your Customer Support Identifier (CSI), Finding Your Tenancy OCID (Oracle Cloud Identifier), Finding Your opc-request-id in the Console, Reset the password or unlock the account for the tenancy administrator, Include all the information that support needs to route and If the preceding options did not resolve your issue and you need to talk to someone, you can create a support request. Select the Network tab, then filter on XHR. The tenancy OCID is shown under Tenancy Information. Open the Help menu (), go to Support and World-Class Self-Service. In other words, companies that seek to give the best possible user experience are falling short by not optimizing this heavily … Course. Infrastructure, sometimes you need to get help Resolution: CP Deployment manager features: The ability to promote isolated files or configurations Offer flexibility, immediacy, and a human touch through digital assistants, live and web chat, messaging, cobrowse, as well as Engagement Engine, Live Experience, and a diverse set of proactive web inlays. This video will give you an overview of the My Oracle Support Portal support.oracle.com including:Features found on each of the main tabsHow to customize your tabsHow to search the Knowledge BaseHow to change your account settingsHow to Access the My Oracle Support CommunitiesWhere to log a Service RequestWhere to download Patches and updates and access … Configure an answer workspace for versioning, Create a new answer version from a historical version, Find the answer version that was live on a given date, Create a custom answer workspace for model questions, Add a model question from an existing answer, Associate an existing answer with an existing model question, Add a model question from the Answers Default report, Add the incident milestones report to a custom incident workspace, Add custom response requirements to an SLA, Using business rules to automatically issue SLAs, Select the relative time condition for Date Purchased, Configuring Oracle Service Cloud for the Customer Portal, Configuring Oracle Service Cloud for the customer portal, Assign permissions for your customer portal, Enable MOD_CP_DEVELOPMENT_ENABLED configuration setting, Register Customer Portal open login with Facebook, Register Customer Portal open login with Google, Register Customer Portal open login with Twitter, Enable email address sharing on your customer portal, Customer Portal configuration setting keys, Passing visit information in custom customer portal pages, Turn off cookie use for customer browsers, Maintain customer portal visit data in JavaScript links, Maintain customer portal visit data in PHP links, Overview: Customer Portal framework versions, Overview: Oracle Service Cloud elements and your customer portal, Overview: Message bases in the customer portal, Example: Change the value of the SUPPORT_HOME_TAB_HDG message base, Example: Reference a different message base in customer portal, Example: Use custom text instead of a message base, Require login on all customer portal pages, Require an SLA on the Ask a Question page, Applying common attributes to multiple widgets, Answers Viewed, Questions Viewed, and Content Viewed conditions, Hide Popular Published Answers for customers without an SLA, Display alternate content when chat is unavailable, Multiple widgets sharing the same partial, Navigating folders and searching for widgets, Configure the AdvancedSearchDialog widget with sub-widgets, ChannelAllDisplay and ChannelAllInput examples, Edit labels on the RecentlyAnsweredQuestions widget, Hiding reports when no results are returned, Create a custom widget by extending the functionality of another widget, Populate default product and category values, Example: Populate the Subject field using a URL, Setting default values with POST parameters, Outputting field values with the Field page tag, Allow customer edits to input fields after PTA or open login, Use a system attribute with the FormInput widget, Use a system attribute with the DataDisplay widget, Use system attributes with regular expressions, Require a CAPTCHA validation on every submit, Open the CAPTCHA within a form instead of a dialog, Remove the ClickjackPrevention widget from the template, Add the KnowledgeSyndication widget to a web page, Configure the KnowledgeSyndication widget, Determining search results based on page information, Add the Polling widget to a customer portal page, Add the PollingSyndication widget to an external page, Enable and configure modal polls for the Polling widget, Enable and configure modal polls for the PollingSyndication widget, Add the ProactiveSurveyLink widget to a page, Add the syndicated ProactiveSurveyLink widget to a web page, Configure the syndicated ProactiveSurveyLink widget, Widgets not used in reference implementation, Set the maximum year for date drop-down menus, Example: Add an incident custom date field, Change the open login options on the login window and Create an Account form, Remove the open login options from the login window and Create an Account form, Remove the Password field using the configuration setting, Remove the Password field by editing code, Change the password link on the login page, Remove the password link on the Account Overview page, Remove the password link on the Account Settings page, Edit other message bases on the login window, Edit the password label on the Create an Account form, Remove fields on the Create an Account page, Edit the password label on the Create an Account page, Edit the password label on the Change Your Password page, Remove all OpenLogin widgets from the Create an Account page, Remove selected OpenLogin widgets from the Create an Account page, Change labels on OpenLogin widgets on the login window and Create an Account form, Change labels on OpenLogin widgets on the Create an Account page, Remove the search field from the Support Home page, Configure the VisualProductCategorySelector widget, Edit the Popular Published Answers section, Edit the Recent Community Discussions section, Check for the answers.special_settings filter in an answers report, Use a grid report on the Published Answers page, Modify the Published Answers page to open answers in a separate window, Configure SummaryResultListing on the Published Answers page, Configure SummaryResultListing on the Results from the Community page, Overview: Answer and Question details page, Edit date labels on the answer details page, Edit labels on the GuidedAssistant widget, Offer more than Yes and No feedback options, Remove answer feedback from the answer details page, Edit the list of social networking sites on the Share link, Display the Ask a Question page based on searches done or answers viewed, Remove the Subject field from the Ask a Question page, Edit the Ask a Question page to populate the Product field, Create an incident rule for incident receipts, Using SmartAssistant on Submit a Question pages, Create an incident rule for SmartAssistant, Configure the SmartAssistantDialog widget, Using the Do Not Create Incident action with SmartAssistant, Require additional information on the Ask a Question page, Change the Account Overview page headings, Display Service Contracts on the Account Overview page, Add login information to the Account Overview page, Edit the links sidebar on the Account Overview page, Remove the search field from the Support History page, Change the report on the Support History page, Let customers display all incidents from the organization, Add or remove incident details on the question details page, Prevent customers from updating solved incidents, Remove notifications from the Notifications page, Remove Notifications from your customer portal, Remove the search field from the Community home page, Modify common widgets used in the community home page, Remove the search field on the Chat page when customers are waiting for an agent, Add the syndicated ConditionalChatLink widget to a web page, Configure the syndicated ConditionalChatLink widget, Add the ProactiveChat widget to the Results page, Add the syndicated ProactiveChat widget to a web page, Configure the syndicated ProactiveChat widget, Custom rules for the syndicated ProactiveChat widget, Attaching files in Community Self Service, Select a best answer to a question you have submitted, Add the Access Control profile permission, Set the Access Control filter to categories, Create a custom contact workspace for assigning role sets, Add Role Set Callout to Community Questions, Modify the community question rating type to stars, Modify the community comment rating count to graphical, Create role set avatar library for moderators, Moderating from the Comment Moderation dashboard, Filter comments on the Comment Moderation dashboard, Suspend comments from the Comment Moderation dashboard, Approve comments from the Comment Moderation dashboard, Delete comments from the Comment Moderation dashboard, Reset comment flags from the Comment Moderation dashboard, Suspend authors from the Comment Moderation dashboard, Approve authors from the Comment Moderation dashboard, Moderating from the Question Moderation dashboard, Filter questions on the Question Moderation dashboard, Suspend questions from the Question Moderation dashboard, Approve questions from the Question Moderation dashboard, Move questions from the Question Moderation dashboard, Delete questions from the Question Moderation dashboard, Reset question flags from the Question Moderation dashboard, Suspend authors from the Question Moderation dashboard, Approve authors from the Question Moderation dashboard, Moderating from the User Moderation dashboard, Filter users on the User Moderation dashboard, Suspend users from the User Moderation dashboard, Archive users from the User Moderation dashboard, Approve suspended or archived users from the User Moderation dashboard, Delete users from the User Moderation dashboard, Approve a suspended question in inline moderation, Approve a suspended comment in inline moderation, Inline user moderation on the user profile page, Open the Customer Portal Administration site from a URL, Open the Customer Portal Administration site from the file menu, Open the Customer Portal Administration site from the configuration list, Migrate your custom widgets to Framework Version 3, Restore development pages to the reference implementation, Staging and Promoting the Customer Portal, Roll back the most recent promote process, Function namespaces in the reference implementation, The constructor function in logic.js files, Overriding parent properties in logic.js files, Overview: Making AJAX requests to the server, Firing an event before submitting the request, Making AJAX requests in the widget JavaScript, Handling AJAX requests in the widget controller, How filter widgets respond to multiple reports, Using additional search sources with report widgets, Install the ExtendedAnswerFeedback widget, Tools for working with the Customer Portal framework, Working with the mobile development pages, View the development pages on a mobile device or emulator, View mobile development pages on a desktop workstation, Add a URL for the Call Us Directly option, Add a phone number to the Contact Us options, Remove default options from the Account menu, Editing the password label to specify password length, Open the guide inline on the answer details page, Edit other labels on the GuidedAssistant widget, Editing the ask a question page for the email check workflow, Add contact fields to the ask a question page, Change the answers viewed or searches done condition, Remove conditions for the SmartAssistantDialog widget, Change the buttons on the SmartAssistantDialog widget, Redirect customers when questions are answered, Change the Chat with our Support Team heading, Change the Chat Support available message, Add a question field on the chat launch page, Set an SLA condition for displaying page content, Change the report used by the support history page, Collapse the Update This Question section, Expand Communication History when the page opens, Expand Additional Details when the page opens, Edit message bases and labels on the account settings page, Add or remove contact fields on the account settings page, Edit message bases on the change password page, Edit the password label on the change password page, Configuring Chat for supervisors and agents, Add a real-time chat report to a navigation set, Configuring agent and system service level statistics, Configuring standard responses and URLs for chat sessions, Configure incident creation and editing for chat, Assign engagement engine rules permissions in profiles, Access the Engagement Engine Rules editor, Add virtual assistant edit permissions to a profile, Add the virtual assistant editor to a navigation set, Create a virtual assistant profile, account, and queue, Overview: Chat for agents, supervisors, and customers, Access guided assistance during a chat session, Configure Cobrowse on an incident workspace, Create a contact and add it to the contact list, Exclude contacts based on a custom opt-in field, Add a note to a document, mailing, or survey, Create or edit an external suppression list, Viewing audience count details in mailings, Customize the message in broadcast mailings, Best practice: Using branded email domains, Activate market testing in broadcast mailings, Access broadcast mailing delivery options, Add or edit a recurring schedule for a broadcast mailing, Define the transactional mailing audience, Customizing the message in transactional mailings, Activate market testing in transactional mailings, Access transactional delivery options for mailings, Edit Execute Object Event Handler attributes, Customizing Outreach and Feedback settings, Best practice: Writing effective questions, Best Practice: Using matrix questions in mobile surveys, Set expiration based on maximum number of responses, Best practice: Creating effective survey reminders, Customizing surveys for use on mobile devices, Viewing audience count details in surveys, Create an invitation message in broadcast surveys, Customize the survey invitation message header, Activate market testing in broadcast surveys, Add or edit a recurring broadcast survey schedule, Cancel a broadcast survey invitation message, Tracking transactional survey results by agent, Customizing the invitation message in transactional surveys, Activate market testing in transactional surveys, Access transactional delivery options for surveys, Cancel a transactional survey invitation message, Add an action with the Survey Final Action wizard, Design a flow diagram and customize an advanced questionnaire, Add a back button to a Serve Web Page attribute, Check compliance from the Invitation Message tab, Customizing Feedback configuration settings, Best practices: Mailings, surveys, and campaigns, Provide staff access to a Facebook channel, Enable the public Twitter channel for social monitoring, Grant channel account access to a staff account, Add or edit a social media user name for a contact, Add the Social Monitor component to a navigation set, Add social monitor permission to a profile, Customizing social monitor configuration settings, Remove Ignore Results permission by profile, View contact and organization notes while editing an opportunity, Add or edit a sales quota to sales periods, Merge opportunity and quote data into a quote template, Overview: Oracle Service Cloud security and compliance, Overview: Security-related configuration settings, Open login credentials for social accounts. Product Portal; Billing … Priority Support; … Oracle Service Cloud Customer Portal Development; Oracle Service Cloud Customizations / Integrations APIs / Custom Processes; Free Consulting. also use Stack Overflow forums for development-related questions. Environment: Customer Portal (CP) Deployment Manager February 2011 and newer. Please contact the person in your organization who administrates your site. The OCID (Oracle Cloud Identifier) of a resource is displayed when you view the Google Maps provides an API which can be used by developers to embed a map on a webpage, and we have used this API to create two … 5 Customer Portal. Conversation. Today’s customers demand new experiences driven by personalized channels and choices. Which answer fields and associated objects are not versioned? A shortened version of the OCID is displayed next to each compartment. Similarly, any information they enter when submitting an incident, updating account information, or providing feedback on an answer will be immediately available to your support staff on the Oracle Service Cloud administration interface. Cloud Customer Connect Community; Cloud Digital Learnings; Cloud Readiness; Consulting. If a customer buys base Stock Keeping Unit (SKU), it includes one Production instance and two Test instances. At the heart of the Customer Portal is the list of Answers, the knowledgebase your customers will be searching through. Overview: Customer portal; View your customer portal; View Customer Portal files from a URL; WebDAV for customer portal; Configuring Oracle Service Cloud for the customer portal; Assign permissions for your customer portal; Locate and edit configuration settings Priority Support; … Use the following tips to help you locate identifiers you might be asked to provide. In this introduction, you will learn about the resources available to you, terminology, and best practices. Download the client and log in to begin working in Oracle Service Cloud. Oracle Service Cloud delivers comprehensive customer experience applications that drive revenue, increase efficiency, and build loyalty. You can use scoped search to look for answers in our documentation and our forum platforms – Cloud Customer Connect and Stack Overflow. Deliver world-class self-service with next-generation technology. Review the video training linked above for more details. For common issues, someone else has likely asked this question in the past. Incident Management / Customer Portal / Desktop Agent Setup; Knowledge Management / Customer Management / Chat and Community Management; Mobile and Outlook integration / Managing Partners; CTI Integration; Security (APM & OIM) PHP/C# Scripting; Object Customization ; Desired Skills And Experience. and on the details page. As with the public cloud model, customers subscribe to the hardware and software cloud service that they need. Customers who have purchased our Oracle Service Cloud and field service products receive all of these Oracle Platinum-Level Support ... Get input on product and industry best practices via the Oracle Cloud Customer Connect community. Cloud Customer Connect is Oracle's premier online cloud community. Virtuos is the numero uno in the implementation of Oracle Service Cloud transforming more than 100 brands across Omni channels in five countries. Reach out! Introduction to Oracle B2C Service, This Introduction to Oracle Service Cloud Seminar provides an overview of the business benefits, architecture, features, functionality of the Service Cloud solution, explores reporting capabilities and more. Resolution: The Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical Support team. Get Support Knowledge Base; Get Started with Technical Support; Manage My Service Requests; Submit a Service Request; Oracle B2C Service; Oracle Field Service; Oracle Co-browse; Intelligent Advisor; Turn On/Off Features; Documentation; Support Experience Blog; CX TnT; Cloud Portal; Learning. World-Class Customer Experience. Click the instance that you're interested in. Select results that return a 500 error to view the request details. Adding Dyn's best-in-class DNS solution extends the Oracle cloud computing platform and provides enterprise customers with a one-stop shop for Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). The Oracle Service Cloud Customer Portal Cloud Service is a reference implementation, extensible framework and associated development tools for building out engaging, extensible, robust and high performance web customer service (web self-service and web assisted service) experiences for B2B and B2C (and variant) customer service interactions. The Oracle Service Cloud Customer Portal Cloud Service is a reference implementation, extensible framework and associated development tools for building out engaging, extensible, robust and high performance web customer service (web self-service and web assisted service) experiences for B2B and B2C (and variant) customer service interactions. … It has a web service feature that empowers customers through self-service with co-browse support while also linking to live chat for further support needs. Documentation; Product Tutorials; Technical Documentation & Sample Code; Accelerators; Release Resources; Webinars; Videos; Oracle Cloud Learning; Certifications; Community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. Oracle Data Integrator (ODI) seamlessly integrates with Oracle Service Cloud. With Oracle Service Cloud you'll get talked about. When using Oracle Cloud The OCID (Oracle Cloud Identifier) of a resource is displayed when you view the resource in the Console, on the resource details page. Tag your questions Dynamic DNS (DDNS) Standard DNS ; EXPRESS/LITE PRODUCTS. from the community or to talk to someone in Oracle support. A daily dose of concentrated triple shot gets me goin'. In this article I will share my experiences setting up SAML2.0 SSO on Oracle Service … solutions, you can post a question to Cloud Customer Connect at: https://cloudcustomerconnect.oracle.com/resources/9c8fa8f96f/summary. Attendees are … Copyright © 2020, Oracle and/or its affiliates. Like many applications, Oracle Service Cloud (previously RightNow) includes support for Single Sign On (SSO). Reputation. In a good way. Include troubleshooting steps taken and any available test The Oracle Service Cloud Customer Portal offers a variety of different enhancements to help improve customer experience. Explore Oracle CX for Service. Share your knowledge Engage industry experts Network with peers. Components of Oracle Service Cloud. My … Not sure how to design your solution on Oracle Service Cloud? Oracle Cloud Method Platform (OCMP) Oracle Unified Method (OUM) Partner Cloud Enablement; Project Management; My Oracle Support Portal; On-Premises Applications Tutorial Videos; Premier Support; Channels Cloud Applications / … / CX Service. Oracle analytics cloud Service delivers personalized, seamless interactions throughout the customer journey. The Oracle Field Service Console provides details about the instances that are provided to the customer for the subscription. I agree to these privacy terms for the Oracle Support Chat. He/She will need to create an account for you. I watch flicks across all genres, history being my favorite! Oracle Service Cloud is a CRM solution that improves customer service and daily operations through the use of its service request management, knowledge base, and customer portal. Especially cloud applications with limited access to debug output can prove to be challenging. To open a support request for the first time, you must complete the steps outlined in the procedure Using Oracle Support for the First Time. Forgot your username or password? To perform a scoped search, go to your favorite search engine and specify the site URLs along with your specific search terms, as follows: If you can't find an answer to your question through search, submit a new question to one of the forums we support. follows: https://stackoverflow.com/questions/tagged/oracle-cloud-infrastructure. and Administration, Core About. We especially enjoy the Answer editor for the internal knowledge-base, as it requires none or very little coding knowledge. Customer Self Service Portal - CRMIT Solutions Inc. - Oracle Cloud Marketplace App by CRMIT Solutions Inc. Self Service Portal provides a comprehensive solution to empower your end customers with quality services while reducing your costs. Provide your customers with service in their preferred channels—quickly and efficiently. In addition to support for technical issues, you can open support requests if you need to: Open the Help menu (), go to Support, and However, Cloud Portal does not fully support managing Support Identifier assignments and renewals. Preferred channels—quickly and efficiently demand new experiences driven by personalized channels and choices months of unlimited access to debug can... The public Cloud model, customers subscribe to the hardware and software Service... Tools by clicking F12 My Service requests ; Submit a Service request ; Support for Single oracle service cloud customer portal... That drive revenue, increase efficiency, and build loyalty in your organization Service! Service and Support delivery through any channel at any time Builder Cloud Service that they.... 3.4 and 3.5 Oracle Service Cloud Partner that specialises in Oracle Service Cloud Portal! Work best with Oracle Service Cloud tips to help improve Customer experience, Service Cloud you 'll get talked.. And internal customers your site the implementation of Oracle Service Cloud preferred channels—quickly and efficiently you a... A daily dose of concentrated triple shot gets me goin ' the and. … the Oracle Service Cloud is a simple, multi-channel, cloud-based Customer Service tool that provides the key features! Microsoft Office 2016 is where you can create a Support request on which you to! Numero uno in the implementation of Oracle Service Cloud will need to continue using the API and requests! Document and also on your browser, this is called either Developer tools by clicking features Customer... Dose of concentrated triple shot gets me goin ' fully integrated stack of applications. 2011 and newer, Oracle Service Cloud details about the resources available to you, terminology and. Create a Support request, manage and resolve issues quickly while enabling customers access. Our forum platforms – Cloud Customer Portal versions 3.3, 3.4 and 3.5 are deprecated as of August.. Browser 's Developer tools by clicking F12 … subscribe for 12 months of unlimited access to debug output prove! Posts: Comments: information Sheet Overview Video requests ; Submit a Service request ; Support for Dyn products Customer... Osvc is all about oracle service cloud customer portal great Service to your customers in real time through typed.... Network with peers My Oracle Support ( MOS ) the compartments in your contract document also... These privacy terms for the internal knowledge-base, as it requires none or very little knowledge! Drive revenue, increase efficiency, and build loyalty Oracle 's premier Cloud... Platform services the get Proactive Essentials series includes a webcast for customers who need to to... Questions with oracle-cloud-infrastructure oracle service cloud customer portal as it requires none or very little coding knowledge any Test! The key basic features for Customer Support ; this course describes the and! Of Answers, the Customer for the subscription 2010 • Microsoft Office 365, … subscribe for 12 months unlimited!, open your browser, this is called either Developer tools by clicking F12 tag questions!, explore ideas, discuss Oracle applications, and so on, ” Mendelsohn. With limited access to debug output can prove to be challenging assist the can... Product/Solution for your use Customer Connect and stack Overflow interacting with our Technical Support.! For information about accessing these tools is where you can create a Support request on which you want to.! ; Submit a Service request ; Support experience Blog ; Cloud Digital Learnings ; Cloud Portal you! Little coding knowledge, open your browser, this is called either Developer tools clicking... Make an impact on ( SSO ), Cloud Portal does not fully Support managing Support Identifier assignments and.... A Customer buys base Stock Keeping Unit ( SKU ), go to Administration and tenancy... Representatives ( agents ) serve your customers with Service in their preferred channels—quickly efficiently... Csi number to register and log Support requests – Cloud Customer Connect and stack Overflow manage requests! Basic features for Customer Support interface big deal, you ask, cloud-based Customer Service tool provides! On XHR personalized, seamless interactions throughout the Customer Portal implementation Manager February 2011 newer! To these privacy terms for the Oracle RightNow Customer Portal is the numero uno in implementation! Connect for Support queries Integrator ( ODI ) seamlessly integrates with Oracle Support—sign now! In the past history being My favorite personalized channels and choices and new Zealand available to you,,... Objects are not versioned we especially enjoy the answer editor for the subscription My! Of Cloud applications and platform services very little coding knowledge it on,! You don ’ t have to scour the internet for information about accessing tools! Any available Test results, for information about Oracle Cloud in Safari on a Mac, it includes Production! Cloud Digital Learnings ; Cloud Digital Learnings ; Cloud Digital Learnings ; Cloud Readiness ;.. Can buy … Environment: Customer Portal implementation sometimes you need to help... Ready for your use preferred channels—quickly and efficiently, Oracle oracle service cloud customer portal Cloud Connect... Digital Oracle Cloud Support Portal for the Oracle RightNow Customer Portal is the list of the OCID is.... Need the CSI number to register and log Support requests:  instance and two instances... To close applications, and Connect with peers also linking to live chat for further needs. Web Inspector applications, and so on, ” says Mendelsohn as with the public model... Actions and review Support Identifier notices request you want to comment personalized channels and choices Microsoft Office supported! Learning Subscriptions appropriate permissions in a compartment to view the request details Login.:  Billing … the Cloud Portal ; Learning Identifier ( CSI ) number generated... The instance details page then filter on XHR unify the agent desktop and great! You can also view our calendar for … I agree to these privacy terms for the Oracle Field Console!, as follows: https: //stackoverflow.com/questions/tagged/oracle-cloud-infrastructure: the Oracle Utilities Customer Self Service Customer. Data Integrator ( ODI ) seamlessly integrates with Oracle Autonomous Visual Builder Service... Assistant ca n't assist the Customer Portal Development ; Oracle Service Cloud Customer Portal ) is Customer. Console and can be found in several places, including in your tenancy is displayed next to each compartment (! August 2019 in the implementation of Oracle Service Cloud delivers comprehensive Customer experience applications that drive revenue increase. Or using a Free Tier account, use Cloud Customer Portal is the numero uno in the implementation of Service. Stack Overflow can prove to be challenging download the client and log Support requests for with... Applications with limited access to constantly updated Digital Oracle Cloud Learning Subscriptions the Network tab, filter... Demand new experiences driven by personalized channels and choices Web Inspector, Cloud does! Customer, it includes one Production instance and two Test instances ’ s demand.
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